Tenancy Management

Through our Move On Guidance Service, we are able to support you with any questions or issues which you may have at your private tenancy.

Common issues include Universal Credit housing benefit applications and rent payments, setting up utilities accounts, applying for council tax discounts & support, and sourcing items for the property.

We operate a referral loop for any individuals or families who need help with tenancy management, which we encourage all volunteers and staff to use when offering support for a new or existing tenancy. Please see below:

RWNS do not currently have a budget for supporting with furniture sourcing or relief from rent arrears, utilities debt, etc. All individuals coming through our service are expected to apply for:

• https://www.gov.uk/refugee-integration-loan
• https://n-somerset.gov.uk/my-services/benefits-support/welfare-provision-scheme
• https://n-somerset.gov.uk/my-services/benefits-support/universal-credit-housing-benefit/discretionary-housing-payments